Privacy Policy

Last updated: January 15, 2025

Introduction

Community Infrastructure Investment Group Inc. ("CIIG," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ciig.us and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our website or services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our website forms or email
  • Request quotes or information about our services
  • Subscribe to our newsletter or communications
  • Participate in surveys or feedback requests

This information may include:

  • Name and contact information (email, phone, address)
  • Company name and job title
  • Project details and requirements
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on our website
  • Referring website and search terms used
  • Date and time of visits

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide requested information
  • To prepare and deliver project quotes and proposals
  • To communicate about our services and projects
  • To improve our website and user experience
  • To analyze website usage and performance
  • To comply with legal obligations and protect our rights
  • To send periodic emails and newsletters (with your consent)

Cookies and Tracking Technologies

What Are Cookies

Cookies are small data files stored on your device when you visit our website. We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage.

Types of Cookies We Use

Essential Cookies

Required for basic website functionality, including navigation and access to secure areas. These cannot be disabled.

Analytics Cookies

Help us understand how visitors interact with our website by collecting and reporting information anonymously.

Cookie Consent

When you first visit our website, you'll see a cookie consent banner. You can choose to accept all cookies, reject non-essential cookies, or customize your preferences. You can change your cookie settings at any time through your browser settings.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and conducting business
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Protection: To protect our rights, property, or safety, or that of our users or others
  • Business Transfers: In connection with a merger, acquisition, or sale of business assets

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your information in a structured format
  • Objection: Object to certain processing of your information
  • Withdrawal: Withdraw consent for processing based on consent

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our website after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Community Infrastructure Investment Group Inc.

930 Colorado Blvd, Bldg 1, Los Angeles, CA 90041